1. Identification of the holder and general information
LES AFFLUENTS is a registered trademark, so it is prohibited its use by third parties. These Terms and Conditions govern the access and use of the LES AFFLUENTS website and the services and products offered by LES AFFLUENTS on its site. Www.lesaffluents.com (hereinafter, the "Website"). Web.
LES AFFLUENTS offers this website subject to these Terms and Conditions. By visiting the website or using the services or applications of the website, the user accepts these Terms and Conditions.
Access to the website will not require the registration of Users. However, in order to purchase or contract any of the products or services offered by LES AFFLUENTS, the User registration and acceptance of these conditions will be required before formalizing the payment.
These LES AFFLUENTS Terms and Conditions described below define the rights and obligations of LES AFFLUENTS and Users within the framework of the Website. These are the only Terms and Conditions applicable to the use of the Website (without prejudice to the existence of particular conditions for certain services) and the contracting of orders through the Website and replace any other conditions, except prior agreement and in writing between LES AFFLUENTS and the User.
2. User Data
In order to be able to purchase the products offered through the Website it will be necessary for the User to register through the registration form available on the Website.
The User shall be responsible for maintaining the confidentiality of the data and information provided and for restricting access to his computer and his access codes to avoid possible unauthorized uses.
In case the User has reason to believe that their data has been brought to the attention of a third party, or if they have been used in an unauthorized way, or they are likely to be, it should inform LES AFFLUENTS immediately.
The User must verify that his data are correct and complete and inform LES AFFLUENTS when there is any variation and / or modification in the information that he has provided in the purchase process.
3.Orders and conditions of sale
The services and products offered through the LES AFFLUENTS Web Site are intended for purchase by Users.
From the website www.lesaffluents.com, LES AFFLUENTS will send the orders to any part of the world.
For ordering through the Website, the User must provide a series of data prior to the hiring, through the purchase form, and that will be necessary to be able to manage your purchase order.
4. Price, method of payment and discount codes
Once the data of the form is completed, the User must proceed to the payment of the order through the means of payment specified in the Website.
Prices for services are expressed in Euros (€), including taxes and handling and shipping costs, the amount of which will be indicated at the time of final confirmation of each order.
LES AFFLUENTS may periodically offer discount codes to its Users. Such discounts may only be applied in accordance with the instructions specified by LES AFFLUENTS with respect to each code, and in any case Users may only use a single code per order.
5. Information on the products and services of LES AFFLUENTS
The data included on the website in each description of the products and services, in their photographs, graphic or iconographic representations or videos as well as trade names, trademarks or distinctive signs of any kind, serve a purely informative function. Therefore, LES AFFLUENTS declines any responsibility for the appearance of errors in such information, although it undertakes to take all measures within its reach to correct as soon as possible said errors or omissions after having been informed of them.
Returns and right of withdrawal
6.1 Returns due to manufacturing defects
The User may return to LES AFFLUENTS, any product that presents a manufacturing defect. To formalize the return, the User must contact LES AFFLUENTS at the address email@example.com, indicating the product or products to be returned, attaching a photograph and a detailed list of the defects appreciated in them. Upon receipt of such communication, LES AFFLUENTS shall indicate to the User, if applicable, the form of collection or delivery to the stores of the defective product, cost by the customer. Each product to be returned must be unused and with all its labels, packaging and, if necessary, original documentation and accessories that come with it. If this is not done by the User, LES AFFLUENTS reserves the right to refuse return.
Once received the product and verified the existence of tare or factory defect in any of the products of the order, LES AFFLUENTS will proceed to process the shipment of another product of identical characteristics, at no cost to the user.In the event that, due to lack of stock, another product of identical characteristics can not be dispatched, refunds will be made for the purchase of the returned product as soon as possible and, in any case, within the next fourteen (14) days.
In the event that the User does not agree with the products received in his order, the User, in accordance with the General Law for the Defense of Consumers and Users, will have a period of fourteen (14) calendar days to return the same , without any penalties and without having to indicate the reasons, but will have to pay the direct cost of returning the order to LES AFFLUENTS. In order to formalize the return, you must contact LES AFFLUENTS at the address firstname.lastname@example.org, by completing the withdrawal form that accompanies these Terms and Conditions as ANNEX 1. Upon receipt of such communication, LES AFFLUENTS will indicate the form of sending to its stores of the order, which must be unused and with all its labels, packaging and, if necessary, original documentation and accessories that come with it. Otherwise, LES AFFLUENTS reserves the right to refuse the return.
The refund of amounts paid will be carried out as soon as possible and, in any case, within fourteen (14) calendar days following the date on which the User has informed of his decision to withdraw from the contract. In any case, LES AFFLUENTS may retain the refund until it has received the product, or until the User has submitted proof of the return of the product, depending on which condition is met first.
7. Use of the Website
The use of the Website is not allowed for fraudulent purposes, or related to criminal offenses or illegal activities of any kind.
It is also prohibited to send, use or reuse any illegal, offensive, abusive, indecent, defamatory, obscene or threatening material of any kind, or that implies a violation of intellectual property rights, trademarks, confidentiality, privacy or any other right, otherwise injurious or objectionable to third parties, or whose content contains computer viruses, political propaganda, advertising content, chain mail, mass mailing or any other type of spam and, in general, any kind of annoyance or inconvenience unnecessary.
The User undertakes to make a lawful, diligent, honest and correct use of all information or content accessed through the Web Site or third-party websites accessed through the Website's links, and all this the principles of good faith and with respect at all times to the current legality and these Terms and Conditions.
Likewise, the User undertakes not to maliciously or intentionally cause damages or prejudices that may impair, alter the Website itself or to introduce or disseminate computer viruses that may cause unauthorized alterations to the contents or systems of the Website.
LES AFFLUENTS reserves the right to deny access to the Website or even cancel orders to Users who misuse the contents and / or breach any of the conditions that appear in this document.
8. Intellectual or Industrial Property
The intellectual property rights of the www.lesaffluents.com website, its source code, design, navigation structures and the various elements contained therein are owned by LES AFFLUENTS, which is the exclusive exercise of the rights of exploitation thereof in any form and in particular, the rights of reproduction, distribution, public communication and transformation, in accordance with the applicable Spanish and European legislation.
LES AFFLUENTS informs that it does not grant any express or implied license or authorization on intellectual and / or industrial property rights or on any other right or property related, directly or indirectly, to the contents included in the Website. It is totally forbidden the total or partial reproduction of the contents of the Website, not even by means of a hyperlink, without the express written consent of LES AFFLUENTS. The unauthorized use of these contents will give rise to legally established responsibilities.
The hyperlinks contained on the website may direct to third party websites. LES AFFLUENTS assumes no responsibility for the content, information or services that may appear on such sites, which will be understood exclusively for information purposes by LES AFFLUENTS, and in no case imply any relationship, acceptance or support between LES AFFLUENTS and persons or entities holding such content or holders of the sites where they are.
10. Partial nullity
In case any Clause of these Terms and Conditions is declared null, the other Clauses will remain in force and will be interpreted taking into account the spirit of these Terms and Conditions.
All communications between LES AFFLUENTS and the User regarding the contracting of orders through the Website will be made in writing and in accordance with the communication procedures established in these Terms and Conditions for each particular case.
14. Supplier Ethical Policy
As a prestigious and reliable company, committed to the goal of providing high quality products to its customers, LES AFFLUENTS recognizes its obligation to ensure that suppliers act ethically. We expect our suppliers to provide on a regular basis an environment that protects the health and safety of employees, in addition to their basic human rights. All providers shall comply with their national employment laws and regulations, in particular with respect to the following:
Minimum age to work
Freely chosen employment
Health and security
Freedom of association and right to collective bargaining
Absence of discrimination
Absence of painful or inhuman treatment
LES AFFLUENTS will never consciously acquire supplies from countries that do not comply with the above principles. We also expect our suppliers to translate these principles into dealing with their own suppliers. Due to the sometimes complex nature of our supplier's supply chain, it is not always possible to monitor and control the conditions of each individual involved in the production of our products. However, as LES AFFLUENTS continues to grow, it recognizes the importance of acting by taking the initiative and doing everything possible to defend the rights of the people involved in the manufacture of its products.
15. Governing Law and Jurisdiction
These Terms and Conditions are subject to Spanish law. The parties, in accordance with Royal Legislative Decree 1/2007 of 16 November, approving the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, are subject to the Courts and Tribunals of the place of residence of the User.
In accordance with the provisions of Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on the resolution of online consumer disputes, LES AFFLUENTS informs you that, in the event of a dispute, the Resident User of the European Union may go to the "Online Platform for Conflict Resolution" developed by the European Commission, in order to try to resolve extrajudicially any disputes arising from the provision of services by of LES AFFLUENTS.
To access the "Online Platform for Conflict Resolution" you can do so through the following link: http://ec.europa.eu/consumers/odr/
In any case, LES AFFLUENTS makes it clear to the User that it has a Claim Form whereby you may make any complaints or claims in relation to the services provided by LES AFFLUENTS.
Form of withdrawal form(You only have to complete and send this form if you wish to withdraw from the contract)
Write an email to email@example.com where the shipping address will be indicated.
I hereby inform you that I give up my contract for the acquisition of the following material:
- Order the / received the [insert date of reception of the order]
- [Name of consumer and user]
- [Address of the consumer and user]Signature of consumer and user (only if this form is presented on paper)
DELIVERY TERMS AND CONDITIONS OF SHIPPING OF LES AFFLUENTS
Bank Transfer and Window Access.
CREDIT AND DEBIT CARDVISA / AMERICAN EXPRESS
BANK TRANSFER AND INCOME IN WINDOW:
The fields required for this mode of payment are detailed below:
Vendor: [Enter Buyer / Company Name]
Addressee: LES AFFLUENTS
Concept: [Name and surname of the buyer]
Banking Entity: BANCO SANTANDER
Account Number: 0049 4304 70 2410021756
IMPORTANT NOTE: If the payment method chosen is by bank transfer or deposit, the order will not be sent until we have the bank confirmation of the order.
PAYMENT THROUGH PAYPAL:
One of the options for making payments on the internet in a safe and comfortable way is through Paypal, to the account firstname.lastname@example.org
As soon as we verify the entry in the Paypal account we will proceed to the sending of the order.
If after 10 days we do not receive the payment, the order will be canceled.
REQUESTS UNDER RESERVATION
For orders under reservation, the customer pays the reservation of the item and will have priority and preference in sending it on the date indicated as the launch date.
The client accesses the temporary rights assignment of his image by accepting the terms and conditions clause before finalizing his purchase, allowing in case he facilitates it, either through social networks or via mail, the use on the Internet of some photo or video with the products acquired at www.lesaffluents.com
IMPORTANT NOTICE: To be part of the community registered users of LES AFFLUENTS and to be able to register, the USER must have at least fourteen (14) years of age. Therefore, upon completing the registration form, the USER guarantees that he / she is at least fourteen (14) years of age and will be entirely responsible for this declaration. LES AFFLUENTS may require the USER, at any time, to verify their age by providing the corresponding identification document.
LES AFFLUENTS does not consciously collect or solicit any information from users who have not reached the age of 14, nor does it knowingly permit such persons to register on the Service. The Service and its contents are not intended for children under 14 years of age. If we find that we have received information from a child under the age of 14 without parental consent, we will delete that information as soon as possible. If you believe that we may have any information about a child under 14 years of age or about this, please contact us at email@example.com
To access the prize of any advertising draw of our social networks. The order must be made by the web under the code provided by the brand and the only cost, will be the cost of urgent shipping 24h (6.5 € VAT included).
Any promotion in social networks or emailing is subject and will comply with the regulations set forth in this Terms and Conditions page.